Payment Options
Credit & debit cards
For payment, we accept any of the following:
Visa Debit
Visa Credit
Mastercard
Maestro
American Express
Diners Card
We cannot accept Electron or foreign registered credit cards.
Snap Finance - Shop Now, Spread the Cost.
Snap allows you to get the goods or services you need now and spread the cost up to 48 months to match your budget. The application process is simple and can be completed online, with a decision in minutes. The flexible repayment options allow you to choose the repayment plan that best fit your needs and budget.
Learn more about Snap Finance and how to apply.
Credit subject to status. Terms & conditions apply.
Paypal
Paypal offers you a fast, safe and easier way to make payment without the need to enter your financial details. Just enter your PayPal registered email address and password to speed through our checkout.If you return a PayPal purchase, we will only be able to offer an exchange, or reimburse you with a gift card. To arrange a refund instead, contact our customers services team.
Pay with your Phone
We also accept Apple Pay and Google Pay so you don’t have to enter your card details at the check out. Simply select the payment method and follow the instructions. No need to re-enter your card or bank details.
Pay Later in 3 interest-free instalments
Shop now and pay later with Klarna allowing you to spread the cost of your purchase into 3 interest-free instalments. The first payment is made at point of purchase, with remaining instalments scheduled automatically every 30 days.
Learn more about Klarna.
Who is Klarna?
Klarna is a Swedish payment service provider that takes end-to-end responsibility for your payment. Klarna is the provider of smooth payments to more than 200,000 online stores. Over 85 million consumers worldwide have trusted Klarna to securely handle their payments.
How does Pay later in 3 interest-free instalments work?
Pay later in 3 interest-free instalments will allow you to spread the cost of your purchase over 3 equal payments. The payment for each instalment will automatically be collected from the debit or credit card you entered at checkout. Your first instalment will be collected when your order is confirmed by Comet and instalments 2 and 3 are scheduled 30 and 60 days later, respectively. You can always monitor your payments’ schedule in the Klarna app.
Am I eligible for Pay later in 3 interest-free instalments?
To use Pay later in 3 interest-free instalments you must be at least 18. Whilst this option is widely promoted, Pay later in 3 interest-free instalments is subject to your financial circumstances. When choosing Pay later in 3 interest-free instalments, our assessment will not affect your credit rating.
How can I increase my chances of being accepted for Pay later in 3 interest-free instalments?
Klarna is unique and offers Pay later in 3 interest-free instalments based on a number of factors such as the order value, previous order history and item availability. If you are 18 or over, you can improve your chances of being offered Pay later in 3 interest-free instalments by ensuring you provide your full name and accurate address details and shipping to your registered billing address. All orders are assessed individually. Just because you have been accepted for a Klarna payment method before does not mean it will be offered for every order and in turn, as it is denied does not mean it will be denied for all future orders.
What do I need to provide when I make a purchase?
If you want to make a purchase with Klarna using Pay later in 3 interest-free instalments, you'll need to provide your mobile phone number, email address, current billing address and a debit or credit card. The mobile number is required in case we need to reach you. All communications will be sent to your email address. It's very important that you give us the correct details, as otherwise you will not receive your payment schedule and any updated order information.
Will a credit search take place against me?
Klarna may run so-called unrecorded enquiries (or soft credit searches) that do not affect credit scoring and are only visible to you and Klarna, but not visible to other lenders. Neither Klarna nor Comet run credit searches against you that could impact your credit rating.
Why have I not been offered Pay later in 3 interest-free instalments?
Although Pay later in 3 interest-free instalments is widely promoted it is not always universally available. The Pay later in 3 interest-free instalments payment option is automatically generated by algorithms that are dependent upon a number of factors including address details, cardholder details, amount of order, the online store, previous order history and item availability.
What are my payment options with Klarna?
Payment for your Pay later in 3 interest-free instalments will automatically be collected from the debit or credit card you entered at checkout. The first payment is taken when the order is confirmed. The second and third instalments are collected 30 and 60 days, respectively, after the first instalment. You can always monitor your payments’ schedule in the Klarna app.
What happens if I cancel or return my order?
As soon as Comet have accepted your cancellation/return, Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app immediately.
What happens if I don’t pay for my order?
Klarna will automatically attempt to collect your payment for your Pay later in 3 interest-free instalments purchase at Comet from the debit or credit card you entered at checkout. If we are unable to collect your payment on the scheduled due date Klarna will make one further attempt to automatically collect payment two days later. Should this last payment attempt fail, Klarna will issue you a statement for the full outstanding order amount which will become payable 15 days later. Klarna shall notify you when a payment is due two days in advance of attempting to collect your payment and you can always monitor the due date in Klarna app at your convenience. Your credit score will not be impacted by using Klarna’s ‘Pay later in 3 instalments’ product even if you have failed to pay on time.
I have been asked to go to the Klarna site. Is this correct?
You can view all of your Klarna purchases and payment schedule in the Klarna app or by logging onto Klarna.
Is my payment information safe?
Payment information is processed securely by Klarna. No card details are transferred to or held by Comet. All transactions take place via connections secured with the latest industry standard security protocols.
How do I manage my Klarna Account?
Log in to the Klarna App or Klarna at any time day or night, to review your purchases and settle your monthly statement. If you need further assistance, you can contact Klarna’s Customer Service team.
Can I pay before the due date?
Yes. Just go to the Klarna app or log onto Klarna and pay off early.
Have you received my payment?
Klarna will notify you via email and push notification from the Klarna app when a payment is due and when this has successfully been collected, or in the unlikely event of your payment failing. If a payment has been collected but you have not received payment confirmation, you can always check the status of your order and payments in the Klarna app or by logging in at Klarna.
What happens to my statement, when I've returned the goods?
Once Comet has received the return (partial or full) and you have received their confirmation of this, an updated statement with an adjusted payment schedule will be sent to you by Klarna if you've made a partial return. With a full return, we shall refund any payments collected and cancel any future scheduled payments. You are always able to monitor the status of your order in the Klarna app.
I've received a statement, but I've not yet received my goods
In the event that your goods have not been received please call Comet to check on your order and delivery status. You can also contact Klarna’s Customer Service so that we can postpone the due date on your payment or put the order on hold in the Klarna app while you wait for the goods to arrive.
I have cancelled my order. How long will it take until I receive my refund?
As soon as the store has registered your cancellation or your return, the refund will be processed within 5-7 business days.
I have asked for a refund. How will I be refunded?
Refunds shall be issued back to the debit or credit card which was originally entered at checkout.
I haven’t received an email with my statement/payment information
You can log in the Klarna app or at Klarna, where you will find all your orders and payment schedule information.
I still have questions regarding payment, how can I get in touch?
Visit Klarna app and the Klarna customer service page for a full list of FAQ’s, live chat and telephone options.Comet acts as an introducer and not a lender of unregulated credit products provided by Klarna Financial Services UK Limited. Credit is only available to permanent UK residents aged 18+, subject to status, T&Cs apply. Pay later in 3 interest-free instalments is not regulated by the FCA. Before you borrow money, it's important to make sure you will be able to make the repayments as they fall due.