Delivery Information 

FREE Standard Delivery on orders over £150

Get FREE Standard Delivery on orders over £150 inc VAT. Delivery time is 3-5 working days. Free delivery automatically applied at checkout, if applicable.

Exclusions apply to Hotpoint and Indesit large appliances, Northern Ireland deliveries, and selected postcodes. Please see restrictions and exclusions section below.

Standard Delivery (3-5 working days)

£3.95 – receive your order in 3- 5 working days.

Express Delivery

£5.99 – order before 4pm to enjoy express delivery and receive your order in 1 - 2 working days (subject to payment clearance).

If you miss the 4pm deadline, don’t worry. We’ll dispatch your order the following working day.

Large Goods Delivery

£24.99 – Available on all Hotpoint & Indesit large appliances. Item(s) will be delivered to your room of choice, unpacked and packaging recycled, within a convenient 3-hour time slot. Please see product page for further details.

This service is unavailable with Russell Hobbs large appliances.

Northern Ireland Delivery

£25.00 – receive your order in 3-5 working days. We currently don’t offer large goods deliveries to Northern Ireland.


Do you offer Express Delivery for large appliances?

Unfortunately, we are currently unable to offer an Express Delivery service for large appliances however our standard delivery service is quick and affordable. For Hotpoint & Indesit appliances, delivery date choices are displayed and chosen once you add an item to your basket.

Hotpoint & Indesit Large Appliances Only

Delivery options and dates are displayed and chosen when you add a Hotpoint or Indesit appliance to your basket. Dates are shown based on the latest availability.

Delivery Details

Here’s everything you need to know about Standard and Express delivery:

  • Delivery options and fees are displayed, calculated, and confirmed at checkout.
  • Delivery options and fees differ for Northern Ireland, as stated above. 
  • We use a variety of couriers for all delivery services, dependent on the type of product(s) ordered.
  • All orders placed after 4.00pm Monday - Friday will be processed the next working day.
  • Orders placed over a weekend (Saturday - Sunday) will be processed the following Monday (excluding Bank or Public Holidays).
  • Orders placed on a Bank or Public Holiday will be processed the next working day.
  • Someone must be available to take receipt of the goods on any of the days the delivery may take place. A signature will be required.

Restrictions & Exclusions

Free delivery is unavailable for the following postcodes and locations.

In addition, for Amica, CDA, and Swan Refrigeration products, we do not currently deliver to the postcodes and locations listed below:

  • BT1-7, BT18-94+ (Northern Ireland)
  • JE (Jersey)
  • Y (Guernsey)
  • G84 (Glasgow)
  • HS (Outer Hebrides)
  • IM (Isle of Man)
  • IV17, IV21-28, IV40-49, IV51-56, IV63, IV99 (Inverness)
  • KA27-28 (Kilmarnock)
  • KW, KW15-17 (Kirkwall)
  • PA20-80 (Paisley)
  • PH33-50 (Perth)
  • TR21-25 (Truro)
  • ZE (Shetland Islands)

International Delivery

Unfortunately, we’re unable to deliver outside of the UK.


Got a question?

Please contact our customer care team for further help and advice.

Freephone: 0800 368 9039


Customer Care Opening Times:

  • Monday - Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 4:30 pm
  • Saturday and Sunday: Closed
  • Bank and Public Holidays: Opening times will be displayed on the Service & Support page.