Delivery Information

*FREE Standard Delivery over £75

*Excludes Hotpoint large appliance orders. 

Standard Delivery (3-5 working days)

£3.95 – receive your order in 3- 5 working days.

Express Delivery

£5.99 – order before 4pm to enjoy express delivery and receive your order in 1 - 2 working days (subject to payment clearance).

If you miss the 4pm deadline, don’t worry. We’ll dispatch your order the following working day.

Large Goods Delivery

£19.99 – Available on all Hotpoint large appliances. Item(s) will be delivered to your room of choice, unpacked and packaging recycled, within a convenient 3-hour time slot. Please see product page for further details.

This service is unavailable with Russell Hobbs large appliances.

Northern Ireland Delivery

£25.00 – receive your order in 3-5 working days. We currently don’t offer large goods deliveries to Northern Ireland.


Delivery Details

Here’s everything you need to know about Standard and Express delivery:

  • Delivery options and fees are displayed, calculated, and confirmed at checkout.
  • Delivery options and fees differ for Northern Ireland, as stated above. 
  • We use a variety of couriers for all delivery services, dependent on the type of product(s) ordered.
  • All orders placed after 4.00pm Monday - Friday will be processed the next working day.
  • Orders placed over a weekend (Saturday - Sunday) will be processed the following Monday (excluding Bank or Public Holidays).
  • Orders placed on a Bank or Public Holiday will be processed the next working day.
  • Someone must be available to take receipt of the goods on any of the days the delivery may take place. A signature will be required.

Restrictions & Exclusions

For Amica, CDA, and Swan Refrigeration products, we do not currently deliver to the following postcodes and locations:

  • BT1-7, BT18-94+ (Northern Ireland)
  • JE (Jersey)
  • Y (Guernsey)
  • G84 (Glasgow)
  • HS (Outer Hebrides)
  • IM (Isle of Man)
  • IV17, IV21-28, IV40-49, IV51-56, IV63, IV99 (Inverness)
  • KA27-28 (Kilmarnock)
  • KW, KW15-17 (Kirkwall)
  • PA20-80 (Paisley)
  • PH33-50 (Perth)
  • TR21-25 (Truro)
  • ZE (Shetland Islands)

International Delivery

Unfortunately, we’re unable to deliver outside of the UK.


Got a question?

Please contact our customer care team for further help and advice.

Customer Care - Opening Times:

  • Monday - Thursday: 9:00 am - 5:00 pm
  • Friday: 9:00 am - 4:30 pm
  • Saturday and Sunday: Closed
  • Bank and Public Holidays: Opening times will be displayed on the Contact Us