Delivery Information
*FREE Standard Delivery over £75
*Excludes Hotpoint large appliance orders.
Standard Delivery (3-5 working days)
£3.95 – receive your order in 3- 5 working days.
Express Delivery
£5.99 – order before 4pm to enjoy express delivery and receive your order in 1 - 2 working days (subject to payment clearance).
If you miss the 4pm deadline, don’t worry. We’ll dispatch your order the following working day.
Large Goods Delivery
£19.99 – Available on all Hotpoint large appliances. Item(s) will be delivered to your room of choice, unpacked and packaging recycled, within a convenient 3-hour time slot. Please see product page for further details.
This service is unavailable with Russell Hobbs large appliances.
Northern Ireland Delivery
£25.00 – receive your order in 3-5 working days. We currently don’t offer large goods deliveries to Northern Ireland.
Delivery Details
Here’s everything you need to know about Standard and Express delivery:
- Delivery options and fees are displayed, calculated, and confirmed at checkout.
- Delivery options and fees differ for Northern Ireland, as stated above.
- We use a variety of couriers for all delivery services, dependent on the type of product(s) ordered.
- All orders placed after 4.00pm Monday - Friday will be processed the next working day.
- Orders placed over a weekend (Saturday - Sunday) will be processed the following Monday (excluding Bank or Public Holidays).
- Orders placed on a Bank or Public Holiday will be processed the next working day.
- Someone must be available to take receipt of the goods on any of the days the delivery may take place. A signature will be required.
Restrictions & Exclusions
For Amica, CDA, and Swan Refrigeration products, we do not currently deliver to the following postcodes and locations:
- BT1-7, BT18-94+ (Northern Ireland)
- JE (Jersey)
- Y (Guernsey)
- G84 (Glasgow)
- HS (Outer Hebrides)
- IM (Isle of Man)
- IV17, IV21-28, IV40-49, IV51-56, IV63, IV99 (Inverness)
- KA27-28 (Kilmarnock)
- KW, KW15-17 (Kirkwall)
- PA20-80 (Paisley)
- PH33-50 (Perth)
- TR21-25 (Truro)
- ZE (Shetland Islands)
International Delivery
Unfortunately, we’re unable to deliver outside of the UK.
Got a question?
Please contact our customer care team for further help and advice.
Customer Care - Opening Times:
- Monday - Thursday: 9:00 am - 5:00 pm
- Friday: 9:00 am - 4:30 pm
- Saturday and Sunday: Closed
- Bank and Public Holidays: Opening times will be displayed on the Contact Us